Legal

Terms & Conditions

Please read these terms carefully before placing an order. They cover ordering, delivery, payments, and our refund and replacement policy.

Last updated: June 10, 2026

1Acceptance of Terms

By using the Chittoor Mangoes website or placing an order, you agree to these Terms & Conditions.
If you do not agree, please do not use our website or services.
We may update these terms from time to time. Continued use of the site means you accept the updated terms.

All mangoes are seasonal, hand-picked products sourced from Chittoor district orchards.
Product images are representative — natural variation in size, colour, and shape is normal for fresh fruit.
We reserve the right to limit quantities or cancel orders in case of stock shortages or pricing errors.
An order is confirmed only after you receive an order confirmation with your order number.

All prices are listed in Indian Rupees (₹) per kilogram unless stated otherwise.
Delivery fees apply as shown at checkout. Free delivery may be available above a minimum order value.
We currently accept Cash on Delivery (COD) — payment is collected when your order is delivered.
Prices may change without notice, but confirmed orders are honoured at the price shown at checkout.

We deliver to Bengaluru and surrounding areas. Delivery timelines are estimates, not guarantees.
Someone must be available at the delivery address to receive and inspect the order.
Risk of damage during transit is ours until the package is handed to you at your doorstep.
Incorrect or incomplete address details may delay delivery or result in order cancellation.

Your satisfaction matters to us. If you receive mangoes that are damaged, over-ripe, under-ripe, or not up to the quality you expected, you are eligible for a refund or replacement.
Contact us within 24 hours of delivery with your order number and photos of the product.
We will arrange a free replacement delivery or issue a full or partial refund depending on the issue.
Refunds for COD orders are processed via UPI or bank transfer within 5–7 business days after approval.
Refunds or replacements are not available for change-of-mind requests once the fruit has been accepted in good condition.

Every mango is hand-inspected before packing. We do not use carbide, artificial ripening, or wax coatings.
Fruit is harvested at peak ripeness and packed the same day for maximum freshness.
If quality does not meet our standard, we will make it right — refund or replacement, no questions asked within the 24-hour window.

Chittoor Mangoes is not liable for indirect or consequential losses arising from use of our products or website.
Our total liability for any order is limited to the amount you paid for that order.
We are not responsible for delays caused by weather, logistics disruptions, or events beyond our control.

For order issues, refunds, or replacements, email pavangukanti@gmail.com or call +91 97427 32356.
We aim to resolve all complaints within 48 hours of receiving your message.
These terms are governed by the laws of India. Disputes shall be subject to courts in Andhra Pradesh.

Questions about this policy?